What Information Will I Need for my Return?

When requesting a refund or exchange, please have the following information available:

  • At least one of:
    • Your online order number/confirmation number
    • Your clothing requisition number
    • Your invoice number
    • A return merchandise authorization created with any of the above information

If you are unable to find any of the above, please call us at 1-800-387-7088. We may ask for the following:

  • Your name
  • The phone number used to place the order
  • Your email address
  • The date the order was placed

Once you have the required information, follow the instructions on our returns page.

Since
1930
Toll Free:
1-800-387-7088
Phone:
905-738-4545

Email

Order Inquiries & Questions
silvertscare@careismatic.com