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Disabled Adaptive Clothing for Women & Men | Senior Clothing / Elderly Clothing, Shoes & Slippers

86 Years Affordable Quality Disabled Clothing for Home Health Care & Nursing Home Residents

Easy Returns

Happy Holidays
From Silvert’s Adaptive Clothing & Footwear

Holiday Return Policy

All purchases made between November 1 – December 31, 2016 may be returned or exchanged until January 31, 2017 for a full refund* or exchange (or 45 Days whichever is greater). Shipping charges are non refundable.

*Merchandise must be in saleable condition

Money-Back Guarantee

If you are not 100% satisfied with your purchase, simply return it to us in saleable condition within 45 days by Regular Mail Only.

Please indicate if you prefer an exchange or refund, so that we may respond promptly.

Unfortunately, we cannot accept altered merchandise for returns.

Please allow 2-4 weeks once merchandise has been received.

Sorry, shipping charges are non-refundable.

U.S. US Returns

To return an item, these instructions MUST BE FOLLOWED:

  • Contact us for an RMA Number (Return Merchandise Authorization) and return address:
  • The RMA Number must be placed on the outside of the return package.
  • We are unable to accept any returns without an RMA number.
  • All returns without an RMA Number will be returned to you unopened.

Required Information

  • RMA Number
  • Items must be returned within 45 days of purchase
  • Items must be in saleable condition
  • Please indicate if you would like an exchange or a refund
  • Enclose a copy of a packing slip or an invoice

Please use the forms below:

[DOC] Return Form in MS Word format

[PDF] Return Form in PDF format

Canada Canadian Returns

  • Items must be returned within 45 days of purchase
  • Items must be in saleable condition
  • Please indicate if you would like an exchange or a refund
  • Enclose a copy of a packing slip or an invoice

Please use the forms below:

[DOC] Return Form in MS Word format

[PDF] Return Form in PDF format

Print Return Labels

86
Years

Phone

Toll Free:
1-800-387-7088
Phone:
905-738-4545
Fax:
905-738-6236

Email

Order Inquiries & Questions
customercare@silverts.com
Website, Technical & Link
webmaster@silverts.com
Silvert's Rewards Program
Silvert's Rewards Details Earn Today
Any questions call us toll free at 1-800-387-7088
© 2016 Miloma Investments o/a Silvert's Stores. Concord, Ontario, Canada • VELCRO® is a registered trademark of Velcro Industries B.V. • Dr. Comfort® is a registered trademark of Dr Comfort.